Help & support
Need a hand? Email support@fselo.com.
What is FSElo?
Ranked play for the unranked games you play with friends. Make a house for your friend group, add your games (board games, video games, ping pong, anything), log who won, and everyone climbs their own rank for each game, from Iron to Champion.
Signing in
Type your email and FSElo sends you a sign-in code. There's no password. If the code doesn't arrive within a minute, check your spam folder, then tap Send a new code. New here? Signing in the first time makes your account.
Houses and matches
- Join a house with the 6-letter invite code a friend gives you, or create your own and invite your friends.
- Log a match after you play: tap Log match, pick the game and who played, and enter who won. One log counts for everyone in it.
- Logged wrong? Anyone in a match can dispute it within 24 hours. House admins then keep it or void it.
- You place into a rank after 3 matches of a game. Seasons last 90 days.
Notifications
Turn them on in Settings → Notifications and pick which kinds you want: daily quest reminders, matches you're in, friend requests and invites, and house chat. Tap Send a test to check they work. If they're blocked, turn them on in your iPhone's Settings → Notifications → FSElo.
Using FSElo in Safari instead of the app? Notifications need the Home Screen version: tap Share → Add to Home Screen, open FSElo from there, sign in, and turn them on.
Safety
- Block or report a player from their name in Friends, or by tapping one of their messages in a house chat.
- Blocking someone removes them as a friend, stops their requests, invites, trades and notifications to you, and hides their chat messages from you. Reports go to the FSElo developer.
- You can delete your own chat messages, and house admins can delete any message in their house.
Your account
To delete your account and its data, open Settings → Account → Delete account. It can't be undone. The privacy policy explains what's kept and what's removed.
Contact
Found a bug or have an idea? Email support@fselo.com and say which phone you use.